AI agents for bank and NBFC operations
Verdex agents work disputes, reconciliations, KYC, AML alerts and loan servicing inside your existing systems. Every step is cited. Every action is approved by your team.
Sample cases
“₹2,400 debited, beneficiary not credited.”
“4 cash deposits just under ₹50,000 in 3 days.”
“Home loan closed 12 Sep. Documents in Pune vault.”
UD-88213
Reverse ₹2,400 + ₹200 compensation
RBI clocks our agents work to
T+1
failed UPI transfer reversed, then ₹100 a day
30 days
property documents returned after closure, then ₹5,000 a day
30 days
credit bureau dispute resolved, then ₹100 a day
30 days
before a complaint can go to the RBI Ombudsman
Verdex builds computer-use agents for Indian banks and NBFCs. They work your operations queues in the systems you already run, and your team approves every action.
Built by a team from
- Zeta
- Mbanq
- Synoriq
How it works
One platform for every ops queue
Start with one queue. Add the next on the same agents, evidence trail and approvals.
Add agents, not headcount
A lead agent splits the queue and hands out cases. On month-end or after an outage, the fleet scales with the spike.
Sample cases
- 01UPI disputeSwitch and core banking
No credit at beneficiary bank. Drafting reversal.
- 02AML alertTransaction monitoring
Declared income ₹3.2 lakh a year. Drafting escalation.
- 03Loan closureLoan system
Documents found in Pune vault. Drafting NOC.
- 04Re-KYCKYC registry
Notice 2 of 3 sent. New address proof received.
- 05ReconciliationSettlement files
46 transactions missing in core banking.
- 06Bureau disputeBureau portal
Payment held in suspense. Drafting correction.
Proof on your own cases
We build a private test from your closed cases and your team's decisions. Every model, agent or SOP change reruns it before it goes live.
Illustration
SOP change
v4
91 of 100 matched
Live
v3
Built for regulated work
Runs inside your walls
Your cloud or VDI. Credentials in your vault. Personal data masked before any model sees it.
Your team decides
Agents prepare. A named employee approves every filing, reversal and reply.
Every step on record
Timestamped screens and citations, ready for audits and RBI inspections.
Common questions
How do we know it's accurate?
Before go-live, we test the agent on a private set of your closed cases and compare it with your team's decisions. The test reruns after every change.
Which systems can it work in?
Anything your analysts use on screen: core banking, loan systems, dispute and bureau portals, the KYC registry, spreadsheets and email. File exports work too.
Who signs off?
Your team. A named employee approves every filing, reversal and reply. Low-confidence cases go straight to a reviewer.
Where does our data stay?
Inside your cloud or VDI. Personal data is masked before any model sees it.
How is it priced?
A monthly platform fee plus a per-case price above the included volume. You get a quote after the 100-case review.
Send us 100 closed cases.
In 7 days, see what our agents would have done next to what your team did.
Book a 100-case review